BusinessWire India
Mumbai (Maharashtra) [India], June 29: Tata Motors Finance Limited (TMFL), one of India’s leading automotive financiers, is reinforcing its digital lending capabilities and providing superior customer experiences through a new alliance with Fiserv, Inc. (NYSE: FI), a leading global provider of payments and financial services technology solutions.
To advance its digital strategy and stay ahead of rapidly changing customer expectations, Tata Motors Finance has deployed FirstVision™from Fiserv, a microservices-based platform-as-a-service with a suite of APIs that facilitates orchestration of the digital user experience.
“We are pleased to collaborate with Fiserv to open pathways for innovative last-mile service offerings for our key customers,” said Samrat Gupta, MD & CEO of Tata Motors Finance. “The integration with FirstVision empowers us to offer on-demand digital finance solutions to commercial vehicle operators, covering their operating expenses like fuel, payroll and taxes, lubricants, tolls, insurance, spare parts, repairs, and tyres. Moreover, the advanced tech platform will assist us in introducing bespoke modern digital products that address dynamic cash flow needs of the logistics industry.”
The adjustable architecture, scalability, and open APIs of FirstVision will allow Tata Motors Finance to conveniently and cost effectively develop and launch new products to the market. Comprehensive features like customer management, seamless lending, collections modules, and rewards capabilities will streamline the company’s digital operations and enrich customer experiences while helping to ensure compliance requirements are met.
“Financial institutions in India remain at the forefront of digital transformation, and the perfect combination of capability, infrastructure, personnel and security allows them to adjust, differentiate and operate more efficiently while delivering a transformative experience to customers,” said Ivo Distelbrink, executive vice president and head of Asia Pacific at Fiserv. “Our partnership with Tata Motors Finance underscores the reach of digital transformation in India, driving financial inclusion at scale with the latest global technology.”
In a world that is moving faster than ever before, Fiserv helps clients deliver solutions that are in step with the way people live and work today – financial services at the speed of life. Learn more at fiserv.com/en-in.
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